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Posted  47 days ago

PMO Senior Officer

Baghdad

Reports to (title of direct report)

Program Manager

Division/Department

Project Management Office (PMO)

Job role

The PMO Senior Officer is responsible for providing structured, day-to-day support to the Project Management Office, ensuring consistent application of project management standards and methodologies across all projects. The role coordinates efforts across departments, monitors project execution, delivers reporting, and ensures adherence to governance frameworks, supporting efficiency, quality, and the achievement of organizational objectives.

Detailed description of MAIN tasks and KEY responsibility

  • Champion the PMO, its service catalogue, and the value of structured project management across all units.
  • Monitor and report on project progress, risks, issues, and dependencies at the portfolio level.
  • Define and maintain PMO policies, procedures, and methodology guidelines aligned to recognized frameworks.
  • Support portfolio planning processes, contributing to the strategic direction and sequencing of projects.
  • Provide analytical insights and reporting to inform decisions and portfolio rebalancing.
  • Facilitate resource capacity planning, demand forecasting, and allocation optimization across the project portfolio.
  • Identify and flag resource constraints, conflicts, or bottlenecks to senior leadership with proposed mitigations.
  • Lead the development and evolution of PMO capabilities including the service catalogue, roadmap, tools, and technology platforms.
  • Evaluate and implement PMO tools and systems (e.g. platforms, dashboards, reporting suites) to improve visibility and efficiency.
  • Coach and mentor project managers and coordinators to build capability and boost project team efficiency across the organization.

Education and Work Experience (Preferred background)

  • Bachelor’s degree in business, Engineering, Information Technology, or a related discipline.
  • PMO-specific certifications are desirable.
  • Minimum 5 years of progressive experience in project management, PMO operations, or a related discipline.
  • Prior experience in a PMO role with exposure to portfolio governance and planning.
  • Experience with PPM tools (e.g. MS Project, Planview, Smartsheet, Jira, ServiceNow) and reporting platforms.

Skills/Qualifications

  • Arabic: Fluent / Native 
  • English: Advanced 
  • Data analysis & executive reporting

Notes

  • Only shortlisted candidates will be contacted and called for interview.
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